Insurance for Your International Move

When you choose Cartwright for your moving or shipping, you can rest assured your possessions have the best moving coverage and protection available. Our services are designed to ensure a safe, worry free move so you can focus on the other concerns facing you during your moving process.

Extra care for your valuables

Cartwright International’s liability for high-value items is limited to $100 per pound. But for items that exceed that in value, we offer a simple, stress-free plan choice for additional protection.

We also offer Basic Liability Protection, which provides repair or replacement up to a maximum of $0.60 per pound per article should your goods get damaged or lost. Keep in mind, though, when it comes to protecting your belongings, one size does not fit all. The level of protection you need may be greater than minimum levels based on your total shipment weight. Be sure to consider high-value items such as artwork, electronic equipment, crystal and porcelain collectibles. Basic Liability Protection is free of charge with your move, but you must request this moving coverage in writing.

Additional coverage available

Cartwright International offers you total peace of mind with Travel Guard Insurance (TGI), the most comprehensive protection plan in the industry. TGI covers the cost to repair or replace, whichever is less, any household item that is damaged, lost or destroyed.

Travel Guard Insurance (TGI) – Optimal Household Moving Coverage from TG INTERNATIONAL INSURANCE BROKERAGE, INC.

For more information, call 855.210.5359 (toll free) or send us an email.

Filing a Claim for Loss or Damages

Though our goal at Cartwright International is to be claims free, we know accidents sometimes happen. Should you experience damage to your personal property, please accept our apologies for your inconvenience and allow us to assist you.

Non-Military Claims

Dial Toll Free: 855.210.5359

Military Claims

Dial Toll Free: 800.821.2511
Click here to submit and manage claims online

Military members please note: To log in and begin the process of submitting your claim, you must have the Government Bill of Lading (GBL) number for your shipment as well as your Electronic Transportation Acquisition (ETA) login.

Still unsure about what’s right for you?

Just ask your Cartwright relocation consultant. He or she will work with you to understand your moving coverage needs, determine your household’s total valuation and answer any other questions you might have. The bottom line is we want you to be satisfied when we drive away.

Is Moving Insurance Right For Me?

There are some things you should know about protecting your goods during your move. If something were to happen to your goods during the moving process, you should know what you can do to replace or fix your damaged or lost belongings. Here are the options available for you by your movers:

Option A: Full Value Protection
Option B: Released Value
Most homeowners’ insurance policies do not provide coverage for your household goods for moving purposes. However, you may check with your own insurance agent to see if your existing homeowner/renters’ policy covers your goods while in transit. Often, you will find that your goods are covered against damages while the movers are in your home packing, but not while the goods are in the movers’ possession. To be sure that your goods are protected each step of the way, including if your belongings need to go into storage, you must purchase an actual moving insurance policy. offers two main policy types:

Full Replacement Value - Valued Inventory
Full Replacement Value - Lump Sum

Filing an international move claim

Occasionally items may be damaged during the move process. That’s why Cartwright offers insurance protection through a third-party insurance broker. It’s moving coverage that allows us to resolve the situation quickly, keeping you happy with our moving services during your relocation.

In the unlikely event that damage does occur, Cartwright makes the process of resolving claims easy through quick claim filing. Customers can easily file claims on-line or request a paper copy of a claim form that will be sent via U.S. mail. Cartwright works to resolve claims expeditiously by offering cash settlements or repairs.

Online Claims Form

While we strive for perfection on every move, occasionally mishaps do occur. If you need to file a claim for damages, please accept our apologies for your inconvenience and allow us to assist you. Any claims will be handled in a quick, hassle-free way. You’ll receive a settlement offer from us within 30 days and your move coordinator will remain your point of contact.

Through our claims prevention methods, we can accurately determine the most common causes of damage and loss and develop solutions to prevent their occurrence even more than ever before. We provide our customers with many forms of protection for their belongings as part of our relocation services, including varying coverage options.

We take the utmost care when handling your shipment from packing and loading to transportation and unloading – every aspect of the move considers the safety and security of your belongings. Our skilled movers and highly-trained drivers work to prevent any damage or loss to your belongings.

Contact your Cartwright Representative at 855.210.5359 (Toll Free).